SMS Privacy Policy
This privacy notice discloses the privacy practices for diamondbraces.com and applies solely to information collected by this website. Diamond Braces is committed to providing timely and relevant information about orthodontics, including braces and Invisalign, for patients in the Tri-state area and beyond. We protect the privacy of all visitors to our website, and all personal information provided is protected under the Federal Privacy Act.
Information We Collect
When you sign up to receive SMS communications from Diamond Braces, we may collect the following types of information:
Mobile phone number
Name (if provided)
Zip code or preferred location
Photos of your teeth submitted through forms or messages
Appointment interest and scheduling preferences
Communication preferences, including opt-in consent and message frequency
This information is used solely to respond to your inquiry, share relevant service details, provide general cost or financing information, and assist with scheduling interest.
How We Use Your Information
Diamond Braces uses SMS communications to support individuals exploring orthodontic treatment options. We may use your information to send:
Appointment reminders, confirmations, and scheduling assistance
Promotional or educational content related to orthodontic services, if you have opted in
These communications are designed to help streamline your experience as you consider Diamond Braces for your orthodontic needs.
Consent and Opt-Out
By providing your mobile number, you consent to receive SMS messages from Diamond Braces. Message frequency may vary. Standard message and data rates may apply. To opt out at any time, reply with STOP. For assistance, reply with HELP or contact our team using the information below.
Data Sharing and Privacy
Diamond Braces does not share your mobile number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Data Security
We maintain administrative, technical, and physical safeguards to protect all data transmitted via SMS. Although SMS is not encrypted, we avoid sending confidential health records via text. Messaging is limited to operational updates necessary for care delivery.
HIPAA Compliance Statement
Diamond Braces uses SMS in ways that support treatment coordination, scheduling, and patient services. While SMS is not a HIPAA-secure channel, no protected health information (PHI) requiring encryption is transmitted via SMS. Sensitive communications are conducted through HIPAA-compliant systems, and all practices adhere to HIPAA guidelines.
Updates to This Policy
We may update this policy to reflect changes in regulations, technology, or internal procedures. The most current version will be made available at diamondbraces.com .
Additional Assistance
If you have any questions or concerns, you may contact us at
