Documentation Specialist / Technical Writer

Date Posted: 2024-05-19

Employment type: Full-time

Pay Range: -

Hiring Organization: Diamond Braces

Job Location: 39 Nathaniel Pl, Englewood, NJ 07631

Description:

Diamond Braces is now hiring a Documentation Specialist / Technical Writer at Headquarters. We offer a competitive salary and benefits package, supportive professional team, and a state-of-the-art workplace facility.

What you can expect with a career at Diamond Braces:

  • Competitive salary
  • Flexible schedule
  • Dental insurance 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Vision insurance

If you’re looking for a lifelong career with a dedicated company, apply today to join our team as a Documentation Specialist / Technical Writer! We look forward to hearing from you

Responsibilities:

As a Technical Writer you will be responsible for the planning, researching, outlining, and writing of end-user documentation including all user manuals, technical manuals/documents, directives, policies, and infrastructure documentation.

  • Develop knowledge management documentation pertaining to the applications.
  • Work with IT team to document projects, process analysis and technical documents that have been developed or are in the process of being developed.
  • Assist stakeholders in analyzing gaps and existing workflows / documentation.
  • Create business enhancements and improve compliance, audits, training, and best practices.
  • Follows the documentation project through to completion, including client signoff, production and archival.
  • Develops and updates documentation standards, user guides, and manuals.
  • Writes and edits technical documents including reference manuals, product manuals, and quality system documentation.
  • Act as a liaison with subject matter experts and business units to define and document data workflows and process flows.
  • Edit and proofread technical documents, as required.
  • Tracks and corrects documentation defects.
  • Adhere to internal policies and procedures.

Skills:

Successful candidates should demonstrate the following:

  • Writing: Being able to write well and produce engaging written material is a fundamental skill.
  • Technical Knowledge, Communication, Research Ability, Analytical Mindset, Network Ability, Communication Skills, Technical Terminology,

Qualifications:

7 to 10 years of technical writing expertise. Technical writing certification is preferred.

Education Requirements:

Associate or bachelor’s degree in IT, Technical Communications, Engineering, Computer Science, any related filed

Experience Requirements:

  • Prior experience with Information Technology process, policy, & standards development
  • Experience organizing meetings, creating meeting materials, and giving presentations to large groups
  • Collaborate with stakeholders to determine project scope and vision so that issues and solutions are clear
  • Ability to understand and document technical topics in a way that is easy to understand
  • Ability to prioritize and manage multiple projects and meet deadlines
  • Experience in design documentation, testing, training, and quality assurance
  • Communicate changes enhancements and modification of business requirements
  • Excellent written communication skills
  • Experience in instructional design and creative writing is a plus

If you’re looking for a fulfilling career with a dedicated company, we'd love to hear from you! Tell us about yourself using the form below.

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We Got It! Thanks for submitting your application to join us. Our team is reviewing all candidates for this position, and if we decide to proceed, you will be contacted to set up a time for an online interview.

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  • 1New Jersey

    Documentation Specialist / Technical Writer

    Job Location: 15 Engle Street, Suite #204, Englewood, NJ 07631

    Employment Type: Full-time

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